terms of Service
Effective Date: 12/25/2023
1. Introduction
Welcome to Codebridge Technology Inc. These Terms of Service ("Terms") govern your use of our website and diverse range of technology services, including web and mobile development, UI/UX design, product management, ERP/CRM software development, QA & testing, and additional services as specified on our website.
2. Acceptance of Terms
By using our Services, you agree to these Terms and our Privacy Policy.
3. Service Description
We provide a wide array of services encompassing various aspects of technology development and design. This includes, but is not limited to, web development, mobile app design, product management, graphic and editorial design, ERP/CRM software integration, QA & testing, and customer experience & tech support.
4. Measuring Development Outcomes
We employ KPIs like Velocity, Burndown, Code Coverage, CodeQuality & Security, Cycle Time, and Flow Efficiency to optimize development processes.
5. User Responsibilities
Users of our services must ensure compliance with all applicable laws and regulations, maintain the confidentiality and security of their account information, and use our services responsibly. Prohibited activities include any form of illegal behavior, infringement on intellectual property, and activities that compromise the security or functionality of our services.
6. Privacy, Data Protection, and Encryption
- Data Storage Security: Customer data is securely stored in Azure using PostgreSQL databases, backed up to a separate region within the same country, ensuring high durability and data safety.
- Source Code Security: Source code is stored in git repositories hosted by Azure DevOps, with backup and data availability managed as per Azure DevOps SLA.
- Encryption: Utilizing OpenSSL and Cert-manager, we employ AES-256 encryption across various systems, ensuring robust data protection.
- Compliance with Standards: Our applications comply with SOC 2, HIPAA, GDPR, and OWASP standards, ensuring enterprise-level security and privacy.
7. Intellectual Property Protection
We implement strict internal controls including security audits, NDAs, NCAs, and data processing agreements to safeguard client IP. Our infrastructure is secured behind VPNs and monitored for unauthorized access.
8. Talent Acquisition and Development
We have a rigorous talent acquisition process and continuous skill improvement programs for our employees, emphasizing the importance of a knowledgeable and skilled team.
9. Company Culture
Our culture is built on diversity, inclusion, product pride, community value, and a balanced work-play dynamic, fostering a strong organizational ethos.
10. Service Availability
We are committed to ensuring high service availability, with maintenance protocols and management strategies for any downtime.
11. Limitation of Liability
Codebridge Technology Inc. is not liable for any indirect, incidental, or consequential damages related to the use of our services.
12. Modifications to Terms
We reserve the right to modify these Terms at any time, with changes communicated via our website.
13. Governing Law
These Terms are governed by the laws of the State of Delaware.
14. Contact Information
For inquiries, contact us at the need help bubble on the bottom of the website, at business@codebridge.tech or +1 302 688 70 80