Patients with PID (a group of rare chronic disorders that affect the immune system) face complex and time-consuming IG infusions that are difficult to manage at home.
Many patients have limited mobility or dexterity, requiring an intuitive, accessible interface with voice integration.
Patients need an efficient way to track medication inventory and log detailed infusion data to share with healthcare providers.
"As UX Lead, my objective was to design a patient-facing digital application to support at-home infusion care for patients with immunodeficiency. The project involved reviewing the design from other designers and working on complex features such as voice integration, infusion log, and inventory management. My main responsibilities were to prepare interview and usability test protocols, run the usability interviews, analyze the data, prioritize it, and work with product designers to reiterate on the initial design." - Ananga Thapaliya, Senior UI/UX Desinger
PID is a group of rare chronic disorders that affect the immune system. Patients with PID are more susceptible to infections, and many require regular infusions of immunoglobulin (IG) to boost their immunity. IG infusions can be time-consuming and complex, and they can be difficult to manage at home.
The app includes features such as:
The My IG App was subjected to multiple rounds of usability testing with patients and health care professionals. The feedback from these tests was used to iterate on the design and ensure that the app was easy to use and met the needs of its users.
The My IG App offers a user-friendly interface for managing at-home IG infusions, featuring medication management, voice integration, and detailed infusion logging. It has significantly improved patient confidence and competence in treatment management, as evidenced by a high System Usability Scale (SUS) score and positive user feedback.
The My IG App is a successful example of how UX design can be used to improve the quality of life for people with chronic health conditions. The app provides a comprehensive solution for at-home infusion care, and it has been shown to be effective in helping patients and caregivers manage their treatment more effectively and confidently.
The My IG App is now available on the App Store and Play Store, enabling patients to successfully infuse at home. It has increased patient and caregiver confidence, reduced treatment attrition, and improved the quality of life for PID patients. This project demonstrates the power of user-centered design in creating effective healthcare solutions.
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